Return and Refund Policy:

All new and unopened products come with a 30-day, money-back guarantee based on the delivery date as provided by the shipper. To receive a refund or to return products, please contact our customer support team at (803) 451-0084 or email us at info@sycamorebp.com. For all products over 30 days, sales are considered final. 

Exchange Policy:

If any products arrive damaged or broken, or part of your order is missing, you must notify the Company within 3 days of delivery.

Purchases Disclaimer:
Given the uncertainty and rapid pace of change of relevant laws, SBP makes no representation as to the legality of CBD under laws applicable to you. Please refer to laws within your own jurisdiction and where you plan to transport the product.

Shipping Policy:

  • Shipping Options- SBP has partnerships with multiple carriers including FedEx, UPS and USPS Priority to best serve our customers. Depending on the location of the shipment, SBP will select the best and fastest possible shipping service for your location. (PO BOX delivery addresses will ship with USPS Priority). Please note: As a result of the COVID-19 pandemic, our ability to ship overnight has become severely limited. When possible, we will return to our normal shipping practices which will allow customers the option to upgrade delivery service to Overnight for a fee. In those instances, SBP will ship out with either FedEx or UPS.
  • Packaging- corrugated boxes, bubble mailers, die-cut mailer, pack mailers, bubble wrap, feeder paper. During summer months and when orders contain heat sensitive items, the delivery package may contain foil insulations and a gel ice pack.
  • Processing timeframe: 2-3 business days from time payment is processed.